Why we collect personal information
CHOLLEY SA collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, special offers, and other information we think you’d like to hear about. This may occasionally include information about products and services that can add value to your CHOLLEY products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, when you register a new CHOLLEY product, sign up for CHOLLEY SA Internet services, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
To save you time and make our web services even easier to use, some areas of the CHOLLEY SA website allow you to create an “CHOLLEY ID” using your personal information. Here’s how it works: Simply fill out a brief profile—your name, phone number, and email address—then choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal CHOLLEY ID. Next time you order something from the CHOLLEY Store or register a new product, you can simply enter your email address and password—the system will automatically look up the information it needs.
When we disclose personal information
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
How we protect your personal information
CHOLLEY SA safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Collecting other personal information
When you browse CHOLLEY SA’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
CHOLLEY SA does not knowingly solicit personal information from children or send them requests for personal information.
CHOLLEY SA’s website contains links to other sites. CHOLLEY SA does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.